Phone: 503-472-4197

Fax: 503-434-2886

2163 NW 2nd Street, McMinnville, OR 97128

Patient Portal

Dear valued patients,
On the evening of June 6, 2019, we upgraded our patient portal due to regulatory requirements.

The good news is the new portal will be much more user friendly.

Our staff is here to help you navigate this change and there are links below to a patient guide and videos.

The new portal will look different but has the same connectivity to our office. Please let us know if you have any questions and we will get you help from our portal support specialist. As always you can communicate, by calling into the office for assistance.

Sincerely,

Your Healthcare Team at

West Hills Healthcare Clinic

To access our Patient Portal:

Patient Portal

Technical Questions?

If you are having technical difficulties with the patient portal:
Technical Questions

Patient Education / Starting June 7th, 2019

eMDs Solution Series Patient Portal Powered By Updox – Patient’s Guide R00

Getting Started with eMDs Patient Portal

Using your eMDs Patient Portal

Hours

  • Monday 7am–7pm
  • Tuesday 7am–7pm
  • Wednesday 7am–7pm
  • Thursday 9am–5pm(closed 12-1pm)
  • Friday 8am–5pm(closed 12-1pm)

Have Questions?

The Patient Portal is a great way to send a message, ask a question, or update your provider on recent changes in your medical health. Use the portal to send us an Email. There has been an update to the Patient Portal (Nov 2013.) If this is the first time you've logged into the portal since our update in Nov., you will need to use the Portal Migration link to register in the new system.

After Hours

IF YOU THINK THAT YOU HAVE AN EMERGENCY, CALL 911.

If you have a concern or issue that cannot wait until the next business day, then please contact the on-call provider via the after hours pager number.

After hours pager: Dial 503-434-6986

At the prompt, enter your 10 digit telephone number followed by the # sign.

There will be a series of beeps, and then you can hang up.

PLEASE ENSURE THE NUMBER YOU PROVIDE IS NOT A RESTRICTED NUMBER.

You should receive a phone call back by the covering provider within 30 minutes of sending the page. If this time has passed and you have not received a call, please call the paging system again. Sometimes, the complete number is not received and we cannot call you back.

Patient Care

About West Hills

Services

Menu


© 2019 West Hills Health Care